Chartwells listens to student feedback in dining services updates

Chartwells recently went through a bidding process to update its dining services.

During the summer, focus groups consisting of students and faculty were conducted in order to gain a better understanding of how the dining options on campus could be improved.

The commentary derived from the focus groups was integral in the decision to provide Green Mountain Coffee in Vitanza Commons.

Surveys that were distributed to students several semesters ago also heavily influenced the decision to find a way to incorporate a fully functioning Starbucks on campus.

The newly introduced system of weighing prepared foods was also the result of a proposed idea three semesters ago.

It was intended to keep pricing of foods consistent as a means to account for those who may desire different sized portions without the standardized cost.

There was much debate about whether to implement this system. However, signs in Vitanza Commons indicate which dishes are subject to being weighed.

Frank Onderdonk, director of Dining Services, reiterates that Chartwells is always open to student feedback and ideas.

The next change students can expect to see is the integration of the widely-discussed food truck to on-campus options.

Chartwells purchased it over the summer, and it is being tailored to Iona’s needs. This food truck will be completely clad in Maroon & Gold featuring a picture of Killian the Gael.

It will include a rotating menu and will be found in several different locations throughout the week, both of which will be made available online.

The food truck will also be at the ready during home games and events held on campus.

The name of the food truck is to be decided in an upcoming contest. Chartwells is planning on introducing the food truck later this semester.

It has also been confirmed that Starbucks is coming to campus.

It will be a licensed Starbucks fully equipped with all standard menu items, from vanilla lattes to breakfast sandwiches.

With space being in limited supply on campus, the addition of the fully functional Starbucks also addresses this problem. The space itself will remain open after service has ended each day.

Onderdonk promised that the creation of the Starbucks will not replace the sushi station entirely. It will be moved to a new location after Starbucks makes its debut on campus next fall.

Currently, Chartwells is planning on initiating its second phase of changes in Vitanza Commons. Many of the ideas are still in the works and are subject to change.

Onderdonk and Senior Vice President for Finance and Administration Anne Marie Schettini-Lynch offered some information regarding the prospective changes.

There are plans to increase the “open kitchen concept” in Vitanza Commons by increasing the number of hot food trays.

Chartwells is investing in new ovens and is working on bringing back the “cook to order” station, where students can order steaks, salmon or chicken.

Both Onderdonk and Schettini-Lynch are adamant about providing students with the best dining experience possible.

“Food is an important part of college, it’s important for students to feel comfortable with the food as well as those feeding them,” Schettini-Lynch said.